Refund & Returns Policy – SportyCraft.com

1. No Refunds for Digital Products

Since all products on SportyCraft.com are digital downloads, we do not offer refunds, exchanges, or cancellations once a purchase is completed. Please ensure you review the product details before making a purchase.

2. Exceptions & Support

We understand that issues may arise. If you experience any of the following problems, please contact us for assistance:
✅ Corrupt or Unreadable Files – If a file is damaged or won’t open, we will provide a replacement.
✅ Incorrect or Missing Files – If you receive the wrong file or are missing any items from your order, we will resend the correct files.
✅ Download Issues – If you have trouble accessing your purchased files, we will guide you through the download process.

📩 For assistance, please email us at [email protected].

3. Unauthorized Purchases

If you suspect unauthorized use of your payment method, please contact your payment provider. We cannot issue refunds for unauthorized transactions made on our website.

4. File Compatibility

Before purchasing, please ensure:

• You have the necessary software to use SVG, PNG, EPS, and DXF files.
• Your cutting machine (Cricut, Silhouette, etc.) supports the file format.
• You download the files using a stable internet connection.

5. Policy Updates

SportyCraft.com reserves the right to modify this Refund & Returns Policy at any time. Changes will be posted on this page, and continued use of our website signifies acceptance of the updated terms.

Need Help?

For any questions or issues with your order, reach out to our support team:
📩 Email: [email protected]